Previous Next
Opalis Integration Pack for BMC Atrium CMDB > Handling Attachments

Handling Attachments
This Integration Pack enables you to process attachments that have been added to Atrium CMDB forms.
First, select a folder on any computer in your network where you want to save attachments. For instructions, see step 9 in the “Configuring BMC Atrium CMDB Options” topic. If you do not select an attachments folder, attachments will be saved to the system temporary folder. The system temporary folder is defined in the Microsoft Windows System Variables configuration, and is specified in either the TMP, TEMP, or USERPROFILE environment variable, or if none of these have been configured, in the Windows folder.
Each object in this Integration Pack enables you to select the Atrium CMDB fields that you want to convert into Published Data items (click the Select Published Data button on a Properties dialog). When you select a field that contains an attachment, a Published Data item is created. This Published Data item reveals the path of the attachment, and saves the attachment to to the path that you specified, or to the system temporary path. The attachment is assigned a filename that is a combination of the Atrium CMDB entry ID, the Atrium CMDB entry number, a dash, and the original filename. The original file type and extension are preserved. The name of this Published Data item is determined by the name assigned to the field in the form in BMC Atrium CMDB.
Attachment files are not deleted automatically from the attachments folder. You must configure a Delete File object to delete the files from the attachments folder to keep the folder clear.