Agents Properties, Response Handling Tab
Allows you to specify the number of script, e-mail, or paging
responses that can run simultaneously. The field is defined as
- Simultaneous responses allowed
- Specifies the number of responses that can run at one time. In
the Agent Properties window, this field is available only if you
clear the Use global settings check box.
- Use global settings
- Specifies whether this agent uses the settings for agents
configured in the Global Settings window. This check box is
available only in individual Agent Properties windows.