Contacting Microsoft

Online suppport

Please contact us with your questions and comments. We look forward to hearing from you. Many common questions can be answered by consulting the Microsoft Operations Manager 2000 Web site at Additional online support is available at and

Phone Support

In the United States please call (800) 936-4900.
Text Telephone is available 24 hours a day, 7 days a week, including holidays. In the United States call (425) 635-4948.

Conditions: Microsoft Product Support Services are subject to current prices, terms, and conditions, which are subject to change without notice.
Worldwide: Support options, hours and cost in your country may differ from the United States. Please check with your local office for details.

Professional Support Options

Advanced support for experts and businesses. Visit our customized support sites for pay-per-incident assistance online in the U.S., or by phone in the U.S. by experts trained to assist business professionals. To advance-purchase support incidents, please call Professional Support Sales at (800) 936-3500.

Get additional information on our support offerings in the U.S.

Submit your incident over the phone in the U.S.

International Support


Microsoft de Argentina S.A.

See Russia Australia
Microsoft Pty. Ltd. Austria
Microsoft Ges.m.b.H. Direct Services (Updates, etc.): Standard Support (Installation and Handling): Azerbaijan
See Russia Belgium
Microsoft NV
Technical Support: Belarus
See Russia Bolivia
See Uruguay Brazil
Microsoft Informatica Ltda.
Technical Support: Canada
Microsoft Canada Co.
Technical Support: Caribbean Microsoft Caribbean, Inc.
Central America
Microsoft Chile S.A. Personal Operating System and Applications: China
Microsoft (China) Co. Ltd
6/F, Beijing Sigma Center
No. 49, Zhichun Road, Haidian District
Beijing, 100080, PRC
Microsoft Asia Regional Engineering Center
19th - 20th Floor, Metro Tower
No. 30 Tian Yao Qiao Road,
Shanghai, 200030, P.R.C.
Microsoft Colombia
Carrera 7a. # 71-21 Torre B Piso 7
Santa Fé de Bogotá
Technical Support:
Microsoft Hrvatska d.o.o.
Trg D. Petrovica 3
10 000 Zagreb
Product Support Customer Service: Czech Republic
Microsoft s.r.o.
Microsoft Denmark
Technical Support: Dominican Republic
See Central America Dubai
Microsoft Middle East
Technical Support (Personal Operating Systems and Desktop Applications only):
Customer Service Center (Version upgrade/TechNet and MSDN subscription):
Corporation Microsoft del Ecuador S.A.
Technical Support (Personal Operating Systems, Desktop Applications, and Development Tools Installation ONLY):
See United Kingdom Estonia
Microsoft OY
Technical Support: France
French Polynesia
See France Georgia
See Russia Germany
Microsoft GmbH
General information about Microsoft Support in Central Europe:
Microsoft Hellas, S.A.
Technical Support: Gulf and Eastern Mediterranean
PO Box 52244
Dubai, UAE
Personal Support Contact Details (Personal Operating Systems and Desktop Applications ONLY):
Lebanon (Cyprus and Lebanon)
Customer Service Center (Version upgrade / TechNet and MSDN subscription):
Hong Kong SAR, PRC
Microsoft Hong Kong SAR, PRC Limited
Microsoft Hungary
See Denmark India
Microsoft India
Microsoft Indonesia - Jakarta
Technical Support: Ireland
Technical Support:
See also United Kingdom Israel
Microsoft Israel Ltd.
Customer Service and Information Center:
Technical Free Support for Windows, Office:
Microsoft Srl
Microsoft Rome Office: Japan
Microsoft Company Ltd.
Channel Marketing Information Center (Presales Product Support): Customer Service Phone (Version upgrade/Registration): Kazakhstan
See Russia Kingdom of Saudi Arabia
Technical Support (Personal Operating System and Desktop Applications only): Kyrgyzstan
See Russia Korea
Microsoft CH
PO Box 5244
13053 Safat
Technical Support (Personal Operating Systems, Desktop Applications, and Developer Tools ONLY):
Latin America
Microsoft Latin American Headquarters (U.S.)
See Switzerland Luxembourg
Microsoft NV
Technical Support: Malaysia
Microsoft (Malaysia) Sdn Bhd:
Customer Services: Technical Support: México
Microsoft México, S.A. de C.V.
Middle East
Microsoft Middle East
Technical Support (Personal Operating Systems and Desktop Applications ONLY): Customer Service Center (Version upgrade / TechNet and MSDN subscription): Morocco

Microsoft Afrique du Nord et de l'Ouest
Netherlands, The
Jaar 2000 informatie centrum Support and Services Microsoft Consulting Services Benelux
Information Services and Subscriptions
New Zealand
Microsoft New Zealand Ltd
Technical Support:
Northern Ireland
See United Kingdom Norway
Microsoft Norway AS
Technical Support: Panama
Papua New Guinea
See Australia Paraguay
See Uruguay Perú
Technical Support: Philippines
Technical Support: Poland
Microsoft Sp. z o.o.
Microsoft Portugal MSFT, Lda.
Technical Support: Puerto Rico
Microsoft s.r.l.
Microsoft Z.A.O.
Microsoft Information Center:
Phone: Fax: Technical Support:
Phone: Fax: Saudi Arabia
Technical Support (Personal Operating System and Desktop Applications only): Scotland
See United Kingdom Singapore
Microsoft Singapore Pte Ltd
Microsoft Slovakia s.r.o.
Bratislava Business Center IV
Prievozska 6/A
821 09 Bratislava
Microsoft d.o.o.
South Africa
Microsoft South Africa
All services
South East Africa and Indian Ocean Islands
See South Africa Spain
Microsoft Iberica SRL
Inside Spain Outside Spain Sweden
Microsoft AB
Technical Support: Switzerland Microsoft AG
Microsoft Information-Service, Postfach, 8001 Zürich Support: Tajikistan
See Russia Taiwan
Microsoft Taiwan Corp.
Technical Support: Thailand
Microsoft (Thailand) Limited
Product Support: Turkey
Microsoft Turkey
Support Hotline: Turkmenistan
See Russia United Kingdom
Microsoft Limited
Microsoft Product Support Services
Technical Support: Uzbekistan
See Russia Venezuela
Corporation MS 90 de Venezuela S.A.
See United Kingdom