Custom tasks can send information about a results pane item to another application. These custom tasks can include applications, commands, or batch files. You can create custom tasks for specific view types, including event, alert, attribute value, and computer views.
For example, you could create a custom alert task that allows you to send alert information to a trouble-ticket application. This custom task is then available on the Action menu when you select an alert in an alert view.
Creating a global custom task requires your user account to be a member of the Configuration Administrators (OnePointOps ConfgAdms) user group. For more information, see Requirements and Permissions.
To create a custom task: