Use the following procedure to verify that the initial applications have been synchronized.

To verify initial application synchronization

1.     In the Service Manager console, click Configuration Items.

2.     In the Configuration Items pane, click Application Catalog.

In the Application Catalog area, verify that the applications are there. If they are not, in the Tasks pane, click Sync Now.

3.     For additional assistance, see Appendix B: Troubleshooting.

Related Topics

Verify Application Synchronization, Templates, and Users