This section describes the steps that the administrator performs in Service Manager to enable AAW request scenarios. An administrator first creates the Active Directory connector. A connector imports data from System Center and/or AD DS to the Service Manager database. Connectors must import your users and groups.
Create and Synchronize the Connector
Verify Application Synchronization, Templates, and Users
Create and View Application Approval Workflow Requests
Create, Rank, and Edit Selection Criteria