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Technical support and update service for HP Insight Control for Microsoft System Center

HP offers a number of software support services, many of which are provided to our customers at no additional charge. Insight Control products include one year of 24 x 7 HP Software Technical Support and Update Service. This service provides access to HP technical resources for assistance in resolving software implementation or operations problems. The service also provides access to software updates and reference manuals either in electronic form or on physical media as they are made available from HP. With this service, Insight Control customers benefit from expedited problem resolution as well as proactive notification and delivery of software updates. For more information about this service, see the HP Insight Software Services website.

To register for Software Technical Support and Update Service, redeem your license certificate/key online. Once registered, you will receive a service contract in the mail containing the Customer Service phone number and your Service Agreement Identifier (SAID). You will need your SAID when calling for technical support. To use your SAID, go to the IT Resource Center website. You can access the SUM to view your contract online and electronic delivery for product updates.