The planning topic provides background information to help plan the deployment of the monitoring and reporting elements of Hosted Exchange.

Agent Configuration

Agents which are installed on the servers to be monitored are often deployed automatically by the Microsoft System Center Operations Manager 2007 agent manager. If the server has been hardened for security so that the registry cannot be read remotely, or if you have a firewall within your internal environment, the agent cannot be installed automatically. In this situation, you will have to manually install the agent and manually add the server into the correct server group.

Exchange Server 2007 Management Pack Overview

The Microsoft Exchange Server 2007 Management Pack contains over 100 rules organized within a comprehensive set of rule groups. The parameters of each rule have been optimized to meet typical service provider needs. Advanced Topics details their organizational hierarchy and provides the full name of each rule.

The best way to view all available rules and up-to-date knowledge base content for any management pack, including any custom rules you may have chosen to add, is to view the Knowledge Base content through the System Center Operations Manager 2007 Administration Console.
The infrastructure, including System Center Operations Manager 2007, must be in place before this Management Pack can be imported.

The Processing Rule Groups (PRGs) within the Exchange Server 2007 Management Pack include:

  • Availability Monitoring
  • Client Monitoring
  • Database Mounted Check
  • Exchange Server 2007
  • Exchange Server 2007 (Custom)
  • Exchange Server 2007 (Hosted Messaging and Collaboration-specific)
  • Exchange Utilization and Performance
  • Free Disk Space Thresholds
  • Health Monitoring and Performance Thresholds
  • Hosted Exchange
  • Internet Messaging Access Protocol 4 (IMAP4) Utilization
  • Internet Mail Servers
  • Messaging Application Programming Interface (MAPI) Logon Check and Availability Reporting
  • Mail Queue Logging
  • Mail Queue Thresholds
  • Mailbox Store Utilization
  • Outlook Mobile Access Utilization
  • Outlook Web Access Utilization
  • Post Office Protocol 3 (POP3) Utilization
  • Performance Counter Logging Rules
  • RPCs
  • Simple Mail Transfer Protocol (SMTP) Remote Queues Thresholds
  • SMTP Utilization
  • Server Configuration and Security Monitoring
  • Server Performance Thresholds
  • Service Status
  • Unexpected Service Termination
  • Verify Agent Mailbox Configuration
  • Verify Exchange Services
  • Verify Mail Flow
  • Microsoft Windows Server Configuration
  • Windows Start and Stop events