Topic Last Modified: 2010-08-16

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source


Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport

Rule Name

The SmtpReceive process failed to start listening on a configured binding because IPv6 is not enabled.


This Error event indicates that the following conditions are true:

  • An IPv6 address is configured on the local network interface.

  • A Receive connector is configured to listen for inbound messages by using the IPv6 address interface.

The IP address and port number that are used by a Receive connector to listen for inbound messages can be specified by using either of the following methods:

  • The Bindings parameter on the New-ReceiveConnector cmdlet or on the Set-ReceiveConnector cmdlet in the Exchange Management Shell

  • The Use these local IP Addresses to receive mail option on the Network tab of the Receive connector properties page in the Exchange Management Console

User Action

To resolve this error, configure an IPv4 address on a local network interface, and then configure the Receive connector to listen for inbound messages by using the IPv4 address.

The IP address can be a true IPv4 address, such as, or an IPv4 address that is specified in IPv6 syntax, such as 0000:0000:0000:0000:0000:0000:0A01:0119.

For more information about Receive connectors, see the following topics:

  • Receive Connectors Role

  • Understanding Receive Connectors

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.