Topic Last Modified: 2010-01-28

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source


Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport

Rule Name

Routing group configuration supported only in routing groups with Exchange 2003 servers.


This Error event indicates that routing has determined that the Microsoft Exchange Server 2007 routing group has been set as the destination routing group for a Simple Mail Transfer Protocol (SMTP) or X400 connector that was configured in an Exchange 2000 Server or Exchange Server 2003 routing group. This is not a supported configuration for the Exchange 2007 routing group. This connector will be ignored by routing. You must use a routing group connector to connect the Exchange 2007 routing group to Exchange 2000 or Exchange 2003routing groups. For more information, see Message Routing in a Coexistence Environment.

User Action

To resolve this error, do the following:

  • Remove the configured connector. Create a routing group connector between the indicated routing groups by using the New-RoutingGroupConnector cmdlet in the Exchange Management Shell.

  • If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.