Topic Last Modified: 2010-02-15

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source

MSExchange Common

Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Common Components/All Server Roles

Rule Name

No DNS servers could be retrieved via the network adapter. Use the Get-NetworkConnectionInfo cmdlet to check your network connectivity .


This Error event indicates that the Microsoft Exchange server that logged this event is not connected to the local area network. This event may occur when the network adapter installed on this server is either disabled or not working.

User Action

To resolve this error, make sure that the server that logged this event is connected to the local area network. Additionally, make sure that the following Exchange Management Shell cmdlet returns the IP address of one or more DNS servers:


For more information about this cmdlet, see Get-NetworkConnectionInfo.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.