Topic Last Modified: 2010-04-26

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source


Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Mailbox/System Attendant

Rule Name

System Attendant failed to stop the server.


This Information event indicates that the Microsoft Exchange System Attendant service was unable to stop its internal services. This is a high-level message that summarizes the problem. A different event may precede or succeed this event and may help explain the cause. 

User Action

To resolve this issue, do one or more of the following:

  • If a different event precedes or succeeds this event, review the message of that event for information, and then perform the user action specified in that message.

  • If you are having difficulty resolving the issue, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of Microsoft Help and Support.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.