Topic Last Modified: 2009-11-10

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source


Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Mailbox/System Attendant

Rule Name

An incorrect file version was detected. Review the event description for more information.


This Error event indicates Microsoft Exchange does not support installing Microsoft Outlook 2000 or earlier and Microsoft Exchange Server 2007 (including Exchange System Manager) on the same computer.

User Action

To resolve this error, do one or more of the following:

  • Install Exchange 2007 on another computer.

  • Remove any versions of Outlook 2000 or earlier from the computer before you install Exchange 2007.

  • If you are having difficulty resolving the issue, contact Microsoft Product Support. For information, visit the Contact Us page of the Microsoft Help and Support Web site.

For more information about Outlook and Exchange compatibility, see Outlook and Exchange Server Compatibility.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.