Topic Last Modified: 2010-01-26

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager runs Exchange Management Shell cmdlets to monitor your Exchange organization. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source

MSExchange Monitoring IMAPConnectivity

Server Role

Ex14. Client Access

Rule Path

Microsoft Exchange Server/Exchange 2010/Client Access/IMAP4/IMAP Connectivity

Rule Name

An IMAP4 connectivity transaction failure occurred. The specified mailbox database is a recovery mailbox database, so it won't be monitored.


The cmdlet that triggered this alert is the Test-ImapConnectivity cmdlet. The Test-ImapConnectivity cmdlet can be used to verify that the Microsoft Exchange IMAP4 service is running as expected.

This alert is generated when the specified mailbox database is a recovery mailbox database. The Test-ImapConnectivity cmdlet cannot be used to test connectivity to mailboxes on a recovery mailbox database.

User Action

No user action is required. To review detailed information about the cause of this alert, use the Operations Console in Operations Manager. For more information, see the introduction to this topic.

For More Information

For more information about the Test-ImapConnectivity cmdlet, see Test-ImapConnectivity.

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.