Topic Last Modified: 2010-04-26

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source


Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Mailbox/System Attendant

Rule Name

Microsoft Exchange System Attendant does not have sufficient rights to read Exchange configuration objects in Active Directory.


This Error event indicates that the Microsoft Exchange System Attendant service was unable to read Exchange configuration information in Active Directory.

User Action

To resolve this error, do one or more of the following:

  • Wait for Exchange 2010 PrepareAD replication to complete. For more information about PrepareAD and PrepareDomain, see Prepare Active Directory and Domains.

  • Make sure the computer account is a member of the Exchange Servers and Exchange Install Domain Servers groups.

  • If you are having difficulty resolving the issue, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of Microsoft Help and Support.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.