Topic Last Modified: 2010-01-26

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source

MSExchange Availability

Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Client Access/Availability Service

Rule Name

Availability Service Initialization Failure


This Error event indicates that one of the global services did not start. This event can be logged because of various reasons. Review related error and warning events in the Application log. These related events may help you find the exact cause of this error.

User Action

Review related Error and Warning events in the Application log to find the exact cause of this error. If this error frequently occurs, contact Microsoft Product Support Services. For more information, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.