Topic Last Modified: 2010-07-07

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source


Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Mailbox/Database Copy Performance

Rule Name

The database copy has more user load than it can support. Users need to be moved to a different database and/or server.


This Warning event indicates that the current Microsoft Exchange Server 2010 mailbox database copy has more user load than it can support. In this scenario, users must be moved to a different mailbox database or to a different server that is running Exchange 2010.

User Action

To resolve this problem, you can configure users to access a different mailbox database on the same server or move users to another Exchange mailbox database. 

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.