Topic Last Modified: 2010-07-05

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager runs Exchange Management Shell cmdlets to monitor your Exchange organization. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source

MSExchange Monitoring OWAConnectivity Internal

Server Role

Ex14. Client Access

Rule Path

Microsoft Exchange Server/Exchange 2010/Client Access/Outlook Web Access/OWA Connectivity

Rule Name

There was an Outlook Web App connectivity (Internal) transaction failure. The Test-OWAConnectivity cmdlet must be run on a Client Access server.


The Test-OwaConnectivity cmdlet triggers this alert. The Test-OwaConnectivity cmdlet can be used to test the connectivity of all Microsoft Exchange Server 2010 Outlook Web App virtual directories on a computer that is running Exchange 2010 and that has the Client Access Server (CAS) server role installed. It can also be used to test connectivity of a single Exchange 2010 Outlook Web App URL.

This event indicates that the Test-OwaConnectivity cmdlet could not run. The Test-OwaConnectivity cmdlet can be run only on an Exchange 2010 CAS server.

User Action

To resolve this problem, make sure that the computer is an Exchange 2010 server that has the CAS server role installed.

For More Information

For more information about the Test-OwaConnectivity cmdlet, see Test-OwaConnectivity.

For information about Outlook Web Access, see Managing Outlook Web App.