Topic Last Modified: 2010-01-21

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source


Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport

Rule Name

No source routing group was found in the routing tables for the specified connector with connected routing groups.


This Error event indicates that the Microsoft Exchange Server 2010 transport routing engine can't find the specified source routing group for the connector with the specified connected routing groups.

Routing group connectors are used in Exchange 2010 for Hub Transport servers to communicate with Exchange Server 2003 bridgehead servers.

User Action

To resolve this error, follow one or more of these steps:

  • Verify that the source routing group that is specified in the error message text exists.

  • Verify that the specified source routing group contains an Exchange 2003 bridgehead server that is reachable on the network.

  • Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.

  • If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.