Topic Last Modified: 2010-09-13

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source


Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Common Components/File Distribution Service

Rule Name

File Distribution Service: Manifest file for Offline Address Book is corrupted. Aborting current file synchronization operation.


This Error event indicates that the offline address book (OAB) manifest file (oab.xml) is corrupted and cannot be synchronized with an Exchange server that is running the Client Access server role. The OAB manifest file contains OAB entries. It is generated on an Exchange server that is running the Mailbox server role. The Microsoft Exchange File Distribution service that is running on the Client Access server replicates this file from the Mailbox server to the Client Access server every eight hours.

User Action

To resolve this error, regenerate the OAB file set that is specified in the event description. To do this, run the following Exchange Management Shell command from the Exchange server that logged this event:

Update-OfflineAddressBook -Identity <offline address book identifier>

In this command, replace <offline address book identifier> with the GUID that is specified for the OAB file that is set in the event description. For more information, see Update the Offline Address Book.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.