Topic Last Modified: 2010-04-28

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager runs Exchange Management Shell cmdlets to monitor your Exchange organization. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source

MSExchange Monitoring OutlookConnectivity End To End

Server Role

Ex14. Client Access

Rule Path

Microsoft Exchange Server/Exchange 2010/Client Access/Outlook/Outlook Connectivity

Rule Name

HTTP Connectivity with Autodiscover - Address Book failure (NSPI)


The cmdlet that triggers this event is the Test-OutlookConnectivity cmdlet. The Test-OutlookConnectivity cmdlet is used to test end-to-end Microsoft Outlook client connectivity in the Microsoft Exchange Server 2010 organization. This includes testing for Outlook Anywhere (RPC/HTTP) and TCP-based connections. R0lGODlhAQABAPMAAAAAAP///////wAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAACH5BAEAAAIALAAAAAABAAEAAAQCUEQAO0==  This Error event indicates that Test-OutlookConnectivity cmdlet could not perform a HTTP Connectivity test of the Autdiscover service due to an a Address Book Name Service Provider Interface error.

User Action

To resolve this error, do one or more of the following:

  • Review the Application log and System log on your Exchange 2010 servers for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • To review detailed information about the cause of this alert, use the Operations Console in Operations Manager. For more information, see the introduction to this topic.


For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.