Topic Last Modified: 2010-07-29

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source


Rule Path

Microsoft Exchange Server/Exchange 2010/Mailbox/Information Store

Rule Name

The Exchange store has terminated due to an out-of-memory error.


This Error event indicates that Microsoft Exchange did not initialize the Microsoft Exchange Information Store service because the server is out of memory.

User Action

To resolve this problem, you must make more memory available or add virtual memory. If your system is running out of memory, do one of the following:

  1. Close some applications.

  2. In Control Panel, open System, and then click Advanced.

  3. Create an additional paging file or increase the size of your current paging file.

  4. Restart the server.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.