Topic Last Modified: 2010-09-13

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source


Alert Type


Rule Path

Microsoft Exchange Server/Exchange 2010/Mailbox/Mail Submission

Rule Name

The Exchange Topology discovery couldn't find the local Exchange server in Active Directory.


This Error event indicates that the local Microsoft Exchange server object was not found in Active Directory directory service when it tried to send an e-mail message. Every message that is sent or received by an Exchange server must be categorized on a Hub Transport server before it can be routed and delivered. This event may occur if information about the local Hub Transport server is not found in Active Directory

For more information about Exchange transport, see Overview of the Hub Transport Server Role.

User Action

To resolve this error, follow these steps:

  1. Make sure that the Exchange server that logged this event is registered correctly on the DNS server. For more information, see Troubles h ooting DNS.

  2. Make sure that the Exchange Setup finished without failures. To do this, review the Exchange Setup log files. For more information, see Verify an Exchange 2010 Installation.

  3. Review the Application and System log for related events. For example, events that occur immediately before and after this event may provide more information about the cause of this error.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.