Topic Last Modified: 2010-04-01

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager runs Exchange Management Shell cmdlets to monitor your Exchange organization. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected.

To learn more about this alert, in Operations Manager, do one or more of the following:


Product Name


Product Version

14.0 (Exchange 2010)

Event ID


Event Source

MSExchange Monitoring ECPConnectivity External

Server Role

Ex14. Client Access

Rule Path

Microsoft Exchange Server/Exchange 2010/Client Access/Exchange Control Panel/ECP Connectivity

Rule Name

Exchange Control Panel connectivity (External) transaction failure - Test-ECPConnectivity must be run on an Exchange server.


The cmdlet that triggers this event is the Test-ECPConnectivity cmdlet. The Test-ECPConnectivity cmdlet tests Exchange Control Panel connectivity for all Microsoft Exchange Server 2010 virtual directories on a specified Client Access server for all mailboxes on servers running Exchange 2010 in the same Active Directory site. The Test-EcpConnectivity cmdlet can also be used to test the connectivity for an individual Exchange Control Panel URL.

This alert indicates that the Test-ECPConnectivity cmdlet could not run. The Test-ECPConnectivity cmdlet can only be run on an Exchange 2010 Client Access server.

User Action

To resolve this alert, make sure that the computer is an Exchange 2010 server that has the Client Access server role installed.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.