Topic Last Modified: 2010-07-28

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager includes a performance data collection engine that is used to query performance counter objects on computers running Exchange 2010. For this Operations Manager rule, data is collected by using the performance counter specified in the Details table.

To review the value of the performance counter that generated this alert, in Operations Manager, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

Details

Product Name

Exchange

Product Version

14.0 (Exchange 2010)

Object Name

MSExchange ADAccess Domain Controllers

Counter Name

LDAP Disconnects per minute

Sample Interval

60

Server Role

Ex14. Common

Warning Threshold

10

Rule Path

Microsoft Exchange Server/Exchange 2010/Common Components/Domain Controller

Rule Name

LDAP Disconnects per minute - sustained for 5 minutes - Red(>10).

Explanation

The LDAP Disconnects per minute performance counter shows the number of times that LDAP has disconnected in the last minute. The average value should be less than 5 and the maximum value should not exceed 10. This event indicates that the LDAP disconnects are occurring more than 10 times per minute for 5 minutes. This can be caused by a network connectivity loss.

User Action

To resolve this problem, do one or more of the following:

  • Verify network connectivity between the computer that is running Exchange and the domain controllers that it uses.

  • Verify that the domain controllers that the Exchange Server computer uses are available.

  • Verify that the domain controllers that the Exchange Server computer uses are not experiencing severe performance problems. You can investigate CPU usage on your Active Directory servers. You can also investigate and disk and memory bottlenecks on your Active Directory servers.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.