Use the following sections in this topic to help you manage typical Asset Intelligence operations in your System Center 2012 Configuration Manager hierarchy:
- View Asset
- Synchronize the Asset Intelligence
the Asset Intelligence Catalog
Categorization Information for Inventoried Software
a Catalog Update for Uncategorized Software Titles
- Resolve Software Details
View Asset Intelligence Information
You can view Asset Intelligence information on the Asset Intelligence home page and in Asset Intelligence reports.
Asset Intelligence Home Page
The Asset Intelligence home page displays a summary dashboard for Asset Intelligence catalog information. On the home page, you can view information about catalog synchronization and inventoried software status. The Asset Intelligence home page is divided into the following sections:
- Catalog Synchronization: Provides
information about whether Asset Intelligence is enabled, the
current status of the Asset Intelligence synchronization point, the
synchronization schedule, whether the customer license statement is
imported, when status was last updated and the time for the next
scheduled update, and the number of changes that occurred after the
Asset Intelligence synchronization point site system was
Note The Asset Intelligence catalog synchronization section of the Asset Intelligence home page is only displayed if an Asset Intelligence synchronization point site system role has been installed.
- Inventoried Software Status: Provides
the count and percentage of inventoried software, software
categories, and software families that are identified by Microsoft,
identified by an administrative user, pending online
identification, or unidentified and not pending. The information
displayed in table format shows the count for each, while the
information displayed in the chart shows the percentage for
Use the following procedure to view Asset Intelligence information on the Asset Intelligence home page.
To view Asset Intelligence information on the Asset Intelligence home page
Asset Intelligence Reports
There are over 60 Asset Intelligence reports that display the information collected by Asset Intelligence. Many of these reports link to more specific reports in which you can query for general information and drill down to more detailed information. The Asset Intelligence reports are located in the Configuration Manager console, in the Monitoring workspace, under the Reporting node. The reports provide information about hardware, license management, and software. For more information about reports in Configuration Manager, see Reporting in Configuration Manager.
|The accuracy of installed software title quantities and license information displayed in Asset Intelligence reports might vary from the actual number of software titles installed or licenses in use in the environment because of the complex dependencies and limitations involved in inventorying software license information for software titles installed in enterprise environments. Asset Intelligence reports should not be used as the sole source for determining purchased software license compliance.|
Use the following procedure to view Asset Intelligence information by using the Asset Intelligence reports.
To view collected Asset Intelligence information by using Asset Intelligence reports
Synchronize the Asset Intelligence Catalog
You can synchronize the local Asset Intelligence catalog with System Center Online to retrieve the latest software title categorization. When you manually request catalog synchronization with System Center Online, it could take 15 minutes or longer to complete the synchronization process with System Center Online. Configuration Manager updates the Last Successful Update setting on the Asset Intelligence home page with the current time for when synchronization successfully finishes.
|An Asset Intelligence synchronization point site system role must first be installed before by using the procedures. For information about installing an Asset Intelligence synchronization point, see Install an Asset Intelligence Synchronization Point.|
Use the following procedure to create a synchronization schedule for the Asset Intelligence catalog.
To create a synchronization schedule for the Asset Intelligence catalog
Use the following procedure to manually synchronize the Asset Intelligence catalog.
|System Center Online accepts only one manual synchronization request in a 12-hour period.|
To manually synchronize the Asset Intelligence catalog
Customize the Asset Intelligence Catalog
Asset Intelligence catalog categorization information received from System Center Online is stored in the site database with read-only permissions and cannot be modified or deleted. However, you can create, modify, and delete custom software categories, software families, software labels, and hardware requirements catalog information. Then you can use custom categorization data instead of the information supplied by System Center Online for existing or user-defined software title information. When you change or add categorization information, the catalog information is considered user-defined. User-defined categorization information is stored in different database tables than validated catalog information.
Asset Intelligence software categories are used to broadly categorize inventoried software titles and are also used as high-level groupings of more specific software families. For example, a software category could be energy companies, and a software family within that software category could be oil and gas or hydroelectric. Many software categories are predefined in the Asset Intelligence catalog, and additional user-defined categories can be created to further define inventoried software. The validation state for all predefined software categories is always Validated, while custom software category information added to the Asset Intelligence catalog is User Defined.
Use the following procedure to create a user-defined software category.
To create a user-defined software category
Asset Intelligence software families are used to further define inventoried software titles within software categories. For example, a software category could be energy companies, and a software family within that software category could be oil and gas or hydroelectric. Many software families are predefined in the Asset Intelligence catalog, and additional user-defined families can be created to define inventoried software. The validation state for all predefined software families is always Validated, while custom software family information added to the Asset Intelligence catalog is User Defined.
Use the following procedure to create a user-defined software family.
To create a user-defined software family
Asset Intelligence custom software labels let you create filters that you can use to group software titles and view them by using Asset Intelligence reports. For example, you can create a software label called shareware, associate it with a number of applications, and then run a report that shows you all titles with the software label of shareware. The validation state is User Defined for all custom software labels that you add to the Asset Intelligence catalog.
Use the following procedure to create a user-defined custom label.
To create a user-defined software label
Hardware requirements information can help you verify that computers meet the hardware requirements for software titles before they are targeted for software deployments. Many hardware requirements are predefined in the Asset Intelligence catalog, and you can create new user-defined hardware requirement information to meet custom requirements. The validation state for all predefined hardware requirements is always Validated, while user-defined hardware requirements information added to the Asset Intelligence catalog is User Defined.
|The hardware requirements displayed in the Configuration Manager console are retrieved from the Asset Intelligence catalog on the local computer and are not based on inventoried software title information from System Center 2012 Configuration Manager clients. Hardware requirements information is not updated as part of the synchronization process with System Center Online. You can create user-defined hardware requirements for inventoried software that does not have associated hardware requirements.|
Use the following procedure to create a user-defined hardware requirement.
To create a user-defined hardware requirements
Modify Categorization Information for Inventoried Software
Predefined software in the Asset Intelligence catalog is configured with specific categorization information, such as product name, vendor, software category, and software family. When the predefined categorization information does not meet your requirements, you can modify the information in the properties for the software title. When you modify categorization information for predefined software, the validation state for the software changes from Validated to User Defined.
|The categorization information can only be modified at the top-level site.|
Use the following procedure to modify categorization information for inventoried software.
To modify the categorizations for software titles
Use the following procedure to revert software to the original categorization information.
Revert Categorization Information to Original Settings for Software
Configuration Manager stores categorization information obtained from System Center Online in the database. The information cannot be deleted. After the information has been modified, you can revert the categorization information back to the System Center Online categorization. Inventoried software that is not in the Asset Intelligence catalog can also be reverted back to the original settings.
Use the following procedure to revert categorization information to the original settings.
To revert categorization information to original settings
Request a Catalog Update for Uncategorized Software Titles
Uncategorized software title information can be submitted to System Center Online for research and categorization. After an uncategorized software title is submitted, and there are at least 4 categorization requests from customers for the same software title, researchers identify, categorize, and then make the software title categorization information available to all customers that are using the System Center Online service. Microsoft gives the highest priority to software titles that have the most requests for categorization. Custom software and line-of-business applications are unlikely to receive a category, and as a best practice, you should not send these software titles to Microsoft for categorization.
When software title information is submitted to System Center Online for categorization, the following conditions apply:
- Only basic software title information is
transmitted to System Center Online, and software title information
to be categorized can be reviewed before submission.
- Software license information is never
- Any software title that is uploaded becomes
publicly available as part of the System Center Online catalog and
can be downloaded by other customers.
- The source of the software title is not
stored in the System Center Online catalog. However, application
titles containing confidential or proprietary information should
not be submitted for categorization by System Center Online.
|For more information about Asset Intelligence privacy information, see Security and Privacy for Asset Intelligence in Configuration Manager.|
Use the following procedure to request Asset Intelligence catalog software title categorization from System Center Online.
To request a catalog update for uncategorized software titles
Resolve Software Details Conflicts
After newly updated software categorization details have been received from System Center Online that conflict with existing software details information, you can choose how to resolve the conflict. Software that has a current conflict has a validation state of Updatable. After a software details conflict has been resolved, the software categorization information is retained in the Asset Intelligence catalog according to the setting that you specify. A software details conflict does not occur for the same software categorization value again unless the System Center Online value changes after the conflict has been resolved.
Use the following procedure to resolve a software details conflict.