The following sections provide troubleshooting information for
installation issues with the HP ProLiant Server OS Deployment
Toolkit for Microsoft System Center Configuration Manager 2007:
Custom action does not appear in the menu
Deployment pack does not completely uninstall
Create Server Deployment Task Sequence wizard reports error
Custom action does not appear
in the menu
Configuration Manager uses information stored in WMI to load the
custom action assemblies from disk. This WMI information is
imported into the site system WMI database during installation
through the use of MOF files. If there is an error during
importation or if the WMI information is incorrect, the MMC might
encounter an exception when trying to load the assembly because the
file name or assembly name is not found. Verify if the appropriate
WMI class for HP_ProLiantDeployment exists under root\SMS_<SiteCode>\SMS_TaskSequenceStep\SMS_TaskSequenceAction.
If the class does not exist, the custom action does not appear
in the menu. Re-install the site server files using the installer.
WMI CIM Studio, a useful tool for viewing and editing WMI
information, is available from the Microsoft website.
Deployment pack does not
The uninstallation process does not remove the HP customized
boot images and all drivers created during installation. These
remaining images and drivers are tied to task sequence packages,
and removing them might invalidate otherwise working task sequences
that you are using. If you are no longer using the boot images and
drivers created by this product, you can delete them from the
To uninstall the kit, chose one of the following methods:
Locate the HP ProLiant Server OS Deployment for Configuration
Manager 2007 at the Add/Remove Program (or the Programs and
Features in Windows Server 2008) Control Panel, and then launch
Uninstall. The kit is removed from the system.
Re-run the original kit installer.
Create Server Deployment Task
Sequence wizard reports error
The Create Server Deployment Task Sequence might report a
Unable to add the task sequence to the Task Sequence Package
error after installation. This usually happens after the
uninstallation and reinstallation of the HP ProLiant Server OS
Deployment kit. To resolve this issue, you must restart
Configuration Manager console or restart the Configuration Manager