The following sections provide troubleshooting information for
administrative issues with the HP ProLiant Server Management Packs
for Operations Manager 2007.
Operations Manager 2007 is not discovering HP ProLiant
servers
Working with agentless management
Operations Manager 2007 is
not discovering HP ProLiant servers
HP ProLiant servers might not be discovered by Operations
Manager 2007 for several reasons. Verify that the following
conditions exist on all HP ProLiant servers to be managed:
Either an HP SNMP management environment or an HP WMI management
environment is properly installed and configured.
On an SNMP management environment, SNMP services are configured
properly and running. For more information, see the "Management
protocol requirements" section in the HP Server Configuration
Guide for System Center Integrations.
On an SNMP management environment, HP Insight Management Agents
are installed and active. For more information, see the "Insight
Management Agent requirements" section in the HP Server
Configuration Guide for System Center Integrations.
On an HP WMI management environment, HP Insight Management WBEM
Providers are installed and active. For more information, see the
"Insight WBME Management Providers requirements" section in the
HP Server Configuration Guide for System Center
Integrations.
The appropriate HP management pack was imported and installed
successfully. For information on installing the HP ProLiant Server
Management Packs for Operations Manager 2007, see the
"Installation" section in the HP ProLiant Server Management
Packs for Operations Manager 2007 User Guide.
The Operations Manager 2007 Agent has been configured to include
the target HP servers as managed computers. For more information,
see the HP ProLiant Server Management Packs for Operations Manager
2007 User Guide.
Confirm that Operations Manager 2007 has the appropriate
permissions to manage the target servers. On the Operations Manager
2007 host server, examine the contents of the Operations Manager
2007 Log under the Windows® Event Viewer for warning messages
generated by the Operations Manager 2007 Services. For more
information, see the Microsoft® Operations Manager 2007 user
documentation.
If Run As Profiles are configured, ensure that the HP Server
Discovery account and HP Server Monitoring Account profiles are
configured with Run As Accounts that have sufficient privileges to
perform discovery and monitoring of HP Proliant servers. For more
information, see the "Run As Profiles section" in the HP Server
Management Packs for Operations Manager 2007 User Guide.
Working with agentless
management
Agentless management is not recommended for long term production
use. It affects performance and behaves differently, especially
when there is a problem in the network environment. Agentless has
an agent running on Operations Manager 2007 server. It executes all
management pack monitors controls on the Operations Manager 2007
server remotely, communicating to the managed node over the
network. If there is a network disruption, all monitors will fail
due to the configuration characteristics. See the Microsoft® user
documentation for proper agentless deployment.
