Collections and Inventory Troubleshooting

This section provides instructions for resolving issues with collections and inventory.

If you set the All Windows Embedded Devices collection as a linked subcollection and later delete the All Windows Embedded Devices collection, the collection is permanently deleted. To restore the All Windows Embedded Devices collection, uninstall and then reinstall Device Manager 2011.

After you uninstall Device Manager 2011 server, the All Windows Embedded Devices collection and subcollections remain in Configuration Manager console. Make sure to delete the All Windows Embedded Devices collection and subcollections after uninstalling Device Manager 2011. For more information, see Delete Collection Wizard in Configuration Manager Help. If you do not delete these collections before you reinstall Device Manager 2011, you will have duplicate collections in the Configuration Manager console.

You can ignore this error. It does not cause functionality failure. For more information about the Application Event Log, see How to Check the Application Event Log Errors in Configuration Manager Help.

If you have upgraded Configuration Manager 2007, certain Device Manager 2011 files may have been corrupted or deleted. Uninstall Device Manager 2011, and then reinstall and try again.

After you install Device Manager 2011, you must wait for an inventory cycle to run before you use the reports installed by Device Manager 2011. If you do not wait for an inventory cycle to run, the Configuration Manager console will display an error similar to the following:

An error occurred when the report was run. The details are as follows:
Invalid object name ‘dbo.v_GS_EDM_DEVICEINFORMATION’.
Error Number: -2147217865
Source: Microsoft OLE DB Provider for SQL Server
Native Error: 208