For elaborated customizations, the Service Manager console and the Authoring Tool might not be sufficient, and you might need to directly author or modify management pack files. Working directly with management pack files requires in-depth knowledge in several areas such as the System Center Common Schema and the structure of management packs.
This section provides background information and guidelines that can help you author and modify management packs to customize Service Manager.
In This Section
- Changes to the System Center Common Schema
- Describes the changes to the System Center Common Schema.
- Directly Authoring a Management Pack File to Manage Projectors
- Describes how to directly author management pack files.