The Woodgrove Bank customization scenario has the following prerequisites:

  • System Center Service Manager 2010 must be installed in your environment.

  • The Authoring Tool must be installed in your environment.

  • The Workflow Account in Service Manager must be a member of the Domain Administrators group because this scenario involves creating a workflow that adds a computer to an Active Directory Domain Services group. You specify the Workflow Account in the Service Manager server Setup wizard.

The Authoring Tool’s installation folder includes a Samples sub-folder that contains the following files, which are required for the Woodgrove Bank customization scenario.

File Description

Woodgrove.AutomatedActivity.AddComputerToGroupMP.xml

A management pack that contains class definitions that are used in the Woodgrove Bank customization sample scenario.

AddComputerToGroupFormAssembly.dll

The implementation of an automated activity form that is used in the Woodgrove Bank customization sample scenario.

Woodgrovebank.jpg

An image that is used for form customization in the Woodgrove Bank customization sample scenario.

New-mpbfile.ps1

A Windows PowerShell script that is used to bundle a management pack with its associated resource files into an .mpb file that can then be imported into Service Manager. Resource files can include items such as images and forms.