A form is a window that allows users to interact with objects from the database. A form lets users view and edit the properties of objects. Each form is tied to a specific class and displays information only for instances of the targeted class. A form contains fields, and typically each field is bound to a specific property of the form’s targeted class. The incident form, for example, is tied to the incident object. Therefore, the incident form displays information about incident objects in the database.

A System Center Service Manager 2010 form consists of the Windows Presentation Foundation (WPF) form implementation in a .NET Framework assembly, and a form definition in a Service Manager management pack. The form definition specifies the class that the form represents and the other properties of the form.

In This Section

Forms: Key Concepts

Describes the key concepts of forms.
Forms: General Guidelines and Best Practices

Describes guidelines and best practices for working with forms.
Guidelines and Best Practices for Authoring Forms in the Authoring Tool

Guidelines and best practices for authoring forms in the Authoring Tool.
How to Browse a Form in the Authoring Tool

Describes how to view a form in the Authoring Tool.
How to Customize a Form in the Authoring Tool

Describes how to customize a form in the Authoring Tool.
How to Create a New Form in the Authoring Tool

Describes how to create a new form from scratch or from a custom WPF form, in the Authoring Tool.
How to Add a Check Box Control to a Form in the Authoring Tool

Describes how to add a Check Box control to a form in the Authoring Tool.
How to Add a Date Picker Control to a Form in the Authoring Tool

Describes how to add a Date Picker control to a form in the Authoring Tool.
How to Add an Image Control to a Form in the Authoring Tool

Describes how to add an Image Control to a form in the Authoring Tool.
How to Add a Label Control to a Form in the Authoring Tool

Describes how to add a Label control to a form in the Authoring Tool.
How to Add a List Picker Control to a Form in the Authoring Tool

Describes how to add a List Picker control to a form in the Authoring Tool.
How to Add a Panel Control to a Form in the Authoring Tool

Describes how to add a Panel control to a form in the Authoring Tool.
How to Add a Single Instance Picker Control to a Form in the Authoring Tool

Describes how to add a Single Instance Picker control to a form in the Authoring Tool.
How to Add Tab Control and Tab Item Controls to a Form in the Authoring Tool

Describes for add a Tab Control and a Tab Item control to a form in the Authoring Tool.
How to Add a Text Box Control to a Form in the Authoring Tool

Describes how to add a Text Box control to a form in the Authoring Tool.
How to Add a User Picker Control to a Form in the Authoring Tool

Describes how to add a User Picker control to a form in the Authoring Tool.
How to Customize the Default Incident Form (Sample Scenario)

Describes how to customize the default incident form.