By default, the System Center Service Manager data warehouse database retains information for three years. Therefore, compliance data managed by the IT GRC Process Management Pack is retained in the data warehouse database for three years and then is groomed (deleted) from the database.

If you need to retain IT GRC Process Management Pack compliance data longer than three years, do the following:

  1. Perform regular backups of the System Center Service Manager databases to retain the compliance data longer than three years.

  2. Retain the backups based on the requirements of your organization.

  3. Create a duplicate of the production System Center Service Manager environment that can be used to generate reports on archived data, such as in a virtualized environment.

  4. If compliance data is needed beyond a three-year period, restore the appropriate database backups to the environment created in the previous step.

  5. Generate the necessary reports based on the restored archived data.

You can use any available method for performing backups of the System Center Service Manager databases. For more information about backing up System Center Service Manager, see the System Center Service Manager Disaster Recovery Guide.

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