Compliance and Risk Process Management Pack

Add a Control Activity Result

Use the following procedure to add a Control Activity Result to an Active Control Activity from the Service Manager console.

1. In the Service Manager console, in the Navigation pane, select Compliance and Risk Items.
2. In the Compliance and Risk Items pane, expand All Compliance and Risk Items, expand Control Management, expand Control Activities, and then select Control Activities: Active.
3. In the Control Activities : Active view, select the Control Activity to which you want to add a Control Activity Result.
4. In the Tasks pane, click Edit.

   The Control Activity form displays.

5. On the Control Activity form, on the Results tab, click New.

   The Select Template dialog box appears.

6. Complete the Select Template dialog box using the information in the following table, and then click OK.

   Information to Complete the Select Template Dialog Box

Setting	Description
Templates	<result_template>, where result_tempate is the result of the Control Activity, which you can set to: Error, Failure, Pending, or Success.

The Create Control Activity Result dialog box appears.

1. Complete the tabs on the Create Control Activity Result dialog box using the information in the following table, and then click OK.

   Information to Complete the Create Control Activity Result Dialog Box

Setting	Description
Owner	Specifies the owner of the results.
Details	<details>, where details describe the control activity status.
Control Activity	<control_activity>, where control_activity is the name of the Control Activity to which you want to associate the result.

1. On the Control Activity form, click OK.