Use the Create Workflow wizard to create a new workflow. After you create the workflow, you can populate the workflow with activities as described in the section Adding or Removing Workflow Activities.
 Important |
|---|
| All workflows run under the security context of the Service Manager Workflow account. |
The following procedures guide you through the process of creating a new workflow:
- If you want to create a workflow that runs
according to a schedule or a fixed time interval, use the procedure
"To create a new workflow triggered by a timer or schedule."
- If you want to create a workflow that runs in
response to a change in the Service Manager database, use the
procedure "To create a new workflow triggered by a database
change." In the Woodgrove Bank customization scenario, Ken uses
this procedure to create a workflow named
AddComputertoADGroupWF.
| Important |
|---|
| After you have completed the wizard, you cannot change the type of trigger that the workflow uses. For example, after you create a workflow that uses a timer trigger, you cannot change it to use a database trigger instead. |
To create a new workflow triggered by a timer or schedule
-
In the Authoring Tool, open the management pack where you want to store this workflow.
-
In the Management Pack Explorer pane, right-click Workflows, and then click Create.
-
On the General page of the Create Workflow wizard, enter a name for the workflow. The name must include only alphanumeric or underscore characters, must have 50 or fewer characters, must start with an alphabetical or underscore character, and cannot have spaces. For example, enter AddComputerToADGroupWF.
-
If you want to add a description of the workflow, type it in the Description box. Note that although there is no limit on the length of this text, some views (such as the list of the workflow's properties on the Summary page of the wizard) might only display the first 200 characters.
-
If you want to change the default values for the workflow retry interval and the maximum time to run, on the General page, click Advanced. In the Advanced dialog box, set new values for Interval and for Maximum time to run the workflow, and then click OK. Note that the value for the maximum time to run must be more than 60 seconds, but less than 24 hours.
-
On the Trigger Condition page, if you want the rule to run at a specific time or at a specific interval, use the default setting Timer, and then click Next.
-
On the Trigger Criteria page, configure the interval at which to run the workflow (either Weekly or Other Interval).
- To set the workflow to run on specific days of the week, click
Weekly. Use the Start time dial control to set a
start time for the rule. To set the hour, minutes, or 00:00-24:00
values, click the value, and then click the UP ARROW or DOWN ARROW.
Then select the check boxes for each day that you want the rule to
run.
-or-
NoteThe time that you set is the time on the Service Manager server that runs the workflow, not the local time on the server that runs the Authoring Tool.
To set the workflow to repeat after a specific time, click Other Interval. In the Frequency box, enter an integer value, and then select the type of interval (Days, Hours, Minutes, or Seconds).
- After you have set the interval for the workflow, click
Next.
- To set the workflow to run on specific days of the week, click
Weekly. Use the Start time dial control to set a
start time for the rule. To set the hour, minutes, or 00:00-24:00
values, click the value, and then click the UP ARROW or DOWN ARROW.
Then select the check boxes for each day that you want the rule to
run.
-
On the Summary page, review the settings for the new workflow, and then click Create. After the wizard is completed, click Close.
To create a new workflow triggered by a database change
-
In the Authoring Tool, open the management pack where you want to store this workflow.
-
In the Management Pack Explorer pane, right-click Workflows, and then click Create.
-
On the General page of the Create Workflow wizard, enter a name for the workflow. The name must include only alphanumeric or underscore characters, must have 50 or fewer characters, must start with an alphabetical or underscore character, and cannot have spaces. For example, enter AddComputerToADGroupWF.
-
If you want to add a description of the workflow, type it in the Description box. Note that although there is no limit on the length of this text, some views (such as the list of the workflow's properties on the Summary page of the wizard) might only display the first 200 characters.
-
If you want to change the default values for the workflow retry interval and the maximum time to run, on the General page, click Advanced. In the Advanced Workflow Limits dialog box, set new values for these options, and then click OK. Note that the value for the maximum time to run must be more than 60 seconds, but less than 24 hours.
-
On the Trigger Condition page, click the Run only when a database object meets specified conditions option, and then click Next.
-
On the Trigger Criteria page, to select a Class name, click Browse. In the Class Property dialog box, select the class of object with which the workflow will interact, and then click OK. For example, select Automated Activity: Add Computer To AD Group.
-
To select a Change event, click the drop-down list, select one of the options, and then click Next. For example, click the drop-down list, and then click When an instance of the class is updated.
-
Optionally, under Add Criteria to this trigger, click Additional Criteria to set advanced criteria such as when activity status changes from Pending to In Progress.
-
On the Summary page, review the settings for the new workflow, and then click Create. After the wizard is completed, click Close.