The procedures in this section describe how to manage release records by using System Center Service Manager 2012.

The key to understanding release management is realizing how objects like change requests and activities interact facilitated by release records. Release management uses parent and child release records to help automate the process of updating the status of change requests and the status propagation between parallel activities, sequential activities and the activities within them.

In This Section

Task Description

How to Create a Release Record

Describes how to create a release record template.

How to Create a Release Record Template

Describes how to create a release record template

Combining Release Records into Parent-Child Groups

Provides an overview about how to create groups to manage release records.

Defining Release Package Configuration Items

Provides an overview about how to create builds, environments, and release packages.

How to Create a Template for Parallel and Sequential Activities

Describes how to create templates for parallel sequential activities used in release records.

How to Choose Changes to Deploy

Describes how to review and choose changes to deploy.

How to Plan Release Activities

Describes how to plan release activities.

How to Determine Status and Progress for a Change Request in the Release Record

Describes how to determine the status and progress for change requests contained in a release record.