The Release Manager can demote a parent release record using the following steps. If a parent release record contains child release records, all child release records it contains are unlinked from the parent and are no longer child release records.

The following procedure is performed on a parent release record that may or may not have child release records linked to it.

To demote a parent release record

  1. In the Service Manager console, open the Work Items workspace, and in the Work Items pane expand Release Management.

  2. Select any Release Management view that contains a parent release that you want to demote and then select the release record.

  3. In the Tasks pane, click Edit to open the release record.

  4. In the Tasks pane, click Convert or Revert to Parent.

  5. If the release record that you are demoting contains child release records, a message appears stating that all links to child records will be removed. If so, click OK to unlink any child release records.

  6. In the Comments box, type a comment indicating that you have reverted the release record from a parent release record and then click OK to close the Comments box.

  7. The Child Items tab no longer appears in the form.

  8. In the release record form, click OK to close it.