System Center Service Manager 2012 Help includes features that make it accessible to a wider range of users, including those who have limited dexterity, low vision, or other disabilities. In addition, the Service Manager 2010 documentation is available on the Web (http://go.microsoft.com/fwlink/?LinkId=185641).

Keyboard Shortcuts for Using the Help Window

By using the following keyboard shortcuts in Help, you can quickly accomplish many common tasks.

To do this Use this keyboard shortcut

Display the Help window.

F1

Switch the cursor between the Help topic pane and the navigation pane (tabs such as Contents, Search, and Index).

F6

Change between tabs (for example, Contents, Search, and Index) while in the navigation pane.

ALT + Underlined letter of the tab

Select the next hidden text or hyperlink.

TAB

Select the previous hidden text or hyperlink.

SHIFT+TAB

Perform the action for the selected Show All, Hide All, hidden text, or hyperlink.

ENTER

Display the Options menu to access any Help toolbar command.

ALT+O

Hide or show the pane containing the Contents, Search, and Index tabs.

ALT+O, and then press T

Display the previously viewed topic.

ALT+O, and then press B

Display the next topic in a previously displayed sequence of topics.

ALT+O, and then press F

Return to the specified home page.

ALT+O, and then press H

Stop the Help window from opening a Help topic (useful if you want to stop a Web page from downloading).

ALT+O, and then press S

Open the Internet Options dialog box for Windows Internet Explorer, where you can change accessibility settings.

ALT+O, and then press I

Refresh the topic (useful if you have linked to a Web page).

ALT+O, and then press R

Print all topics in a book or a selected topic only.

ALT+O, and then press P

Close the Help window.

ALT+F4

Procedures

To change the appearance of a Help topic

  1. To customize the colors, font styles, and font sizes used in Help, open the Help window.

  2. Click Options, and then click Internet Options.

  3. On the General tab, click Accessibility. Select Ignore colors specified on Web pages, Ignore font styles specified on Web pages, and Ignore font sizes specified on Web pages. You also can choose to use the settings specified in your own style sheet.

  4. To change the colors used in Help, see "To change the color of the background or text in Help". To change the font, see "To change the font in Help."

To change the color of the background or text in Help

  1. Open the Help window.

  2. Click Options, and then click Internet Options.

  3. On the General tab, click Accessibility. Then, select Ignore colors specified on Web pages. You also can choose to use the settings specified in your own style sheet.

  4. To customize the colors used in Help, on the General tab, click Colors. Clear the Use Windows Colors check box, and then select the font and background colors that you want to use.

    Note
    If you change the background color of the Help topics in the Help window, the change also affects the background color when you view a Web page in Windows Internet Explorer.

To change the font in Help

  1. Open the Help window.

  2. Click Options, and then click Internet Options.

  3. On the General tab, click Accessibility. To use the same settings as those used in your instance of Windows Internet Explorer, select Ignore font styles specified on Web pages and Ignore font sizes specified on Web pages. You also can choose to use the settings specified in your own style sheet.

  4. To customize the font style used in Help, on the General tab, click Fonts, and then click the font style you want.

    Note
    If you change the font of the Help topics in the Help window, the change also affects the font when you view a Web page in Internet Explorer.