In System Center Service Manager 2012, use the following procedure to publish software packages that are displayed to end users in the Self-Service Portal. End users see this list of software packages when they request software. You can publish or unpublish software packages using the Software Packages view in the Service Manager console.

To publish software packages

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Portal, and then click Software Packages.

  3. In the Software Packages view, select one or more items to publish. Then, in the Tasks list, click Publish.

  4. The items you selected for publishing are listed as True in the Publish column.

  5. If you receive an error when you try to publish a package, you might need to configure the package. To configure the package, follow these steps:

    1. Select a software package.

    2. In the Tasks list, click Configure.

    3. Select the program that should run, ensure that Publish this package to the self-service portal is selected, and then click OK.

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