In System Center Service Manager 2012, you can use the following procedure to approve a review activity in the Service Manager console. In many cases, multiple people or groups must vote to approve a single review activity before its approval is final.
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Users can only approve or reject the activities that are assigned to them. |
To approve a review activity for a change request
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In the Service Manager console, click Work Items.
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In the Work Items pane, expand Work Items, expand Activity Management, expand Review Activities, and then click In-Progress Activities.
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Select a review activity. For example, select the Messaging Infrastructure Request Approval.
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In the Tasks pane, click Approve.
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In the Comments dialog box, type any comments that you have for the approval or rejection, and then click OK.
To validate review activity approval
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If all the reviewers approved the activity, the activity does not appear in the In-Progress Activities view.
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If an activity is still in progress, it requires approval from other reviewers. Click In-Progress Activities, and then open the activity to view your voting status.