The release manager selects approved changes for release by performing the following steps. Using this process, the release manager links change requests as related items to the release record.

To choose changes to deploy

  1. In the Service Manager console, open the Work Items workspace, and in the Work Items pane expand Release Management and then select Release Management.

  2. In the Work Items pane, select a view under Release Management that displays a release record that includes changes ready for deployment and then double-click the release record.

  3. Click the Activities tab and then select an activity that you want to add a change request to.

  4. In the list that appears, you can add a change request to the release record as a related item using either of the following methods:

    • Select the activity to link a change request to and then in the Tasks list click Create Change Request.

    • Right-click the activity to link a change request to and then select Link to Change Request Activity.

  5. In the Select Change Request Activity dialog, select the change request to link to and then select one or more dependent activities and then click OK. The selected change request and activities appear in the list of Change Requests to Deploy.

    When you select an activity, the selected activity shows a linking indicator that resembles a chain icon. The tooltip for the selected activity shows IDs and titles for the linked change requests and dependent activities.Additionally, if you link the same change request activity to multiple release records, only the activity that you link last maintains the link. If you have multiple release records opened, removal of any linked activities might not appear until you reopen the release records.