Upgrading from Essentials 2007 to Essentials 2007 Service Pack 1 is a multi-step process. The procedures listed in this section are in the order in which they must be completed. Most procedures must be completed locally on the component being upgraded.

Before upgrading, please read Known Issues with the Essentials 2007 SP1 Upgrade at the end of this document where you will find topics such as considerations for agents that are multi-homed between upgraded and non-upgraded Management Groups.

Upgrade Evaluation Copies

When upgrading from an evaluation copy of the Essentials 2007 SP1 to the licensed version, use the Licensing Wizard to upgrade the license from and evaluation copy to a full license. Perform this step on only the Essentials 2007 management server. Then run SCESP1x86Ugrade.exe or SCESP1x64Ugrade.exe from the Essentials 2007 upgrade media to perform the upgrades on the various Essentials 2007 components.

Order of Operations

Upgrading to Essentials 2007 SP1 requires a specific order of operations described in this section.

Order of Operations
  1. How to Prepare for Upgrading to Essentials 2007 Service Pack 1

  2. How to Upgrade the Essentials 2007 Management Server to Service Pack 1

  3. How to Upgrade a Remote Essentials 2007 Console to Service Pack 1

  4. How to Upgrade a Manually-Installed Agent to Service Pack 1

  5. How to Enable Subscriptions

How to Prepare Upgrading to Essentials 2007 Service Pack 1

Prepare for upgrading the Essentials 2007 by completing the following procedures first. These procedures include removing agents from standalone Essentials 2007 consoles, backing up the databases, disabling subscriptions, and removing agents that are in pending management.

To back up all Essentials 2007 databases
  1. On the Essentials 2007 management server, or on the remote SQL Server 2005 instance if you have a distributed installation, back up the Essentials 2007 Database (OperationsManager).

  2. For reporting, back up the Reporting Data Warehouse (OperationsManagerDW).

    Note
    For more information about backing up and restoring the Operations Manager database, see http://go.microsoft.com/fwlink/?LinkId=96638.
  3. For software and upgrade distribution, back up the Windows Server Update Services (WSUS) database (SUSDB). If an existing WSUS installation was upgraded as part of Essentials 2007 setup, this database may exist on a different SQL Server 2005 instance than the one used by Essentials 2007.

To back up certificates
  1. To back up the WSUS Code Signing certificate, on the Windows desktop, click Start, and then click Run.

  2. In the Run dialog box, type mmc and then click OK.

  3. In the Console1 window, click File, and then click Add/Remove Snap-in.

  4. In the Add/Remove Snap-in dialog box, click Add.

  5. In the Add Standalone Snap-in dialog box, click Certificates, and then click Add.

  6. In the Certificates snap-in dialog box, select Computer account, and then click Next.

  7. In the Select Computer dialog box, ensure that Local computer: (the computer this console is running on) is selected, and then click Finish.

  8. In the Add Standalone Snap-in dialog box, click Close.

  9. In the Add/Remove Snap-in dialog box, click Close.

  10. Expand Certificates (Local Computer), expand WSUS, and then click Certificates.

  11. Right click WSUS Publishers Self-signed, point to All Tasks, and click Export.

  12. Complete the Certificate Export Wizard, choosing the option to export the private key, and then save exported file to a safe location.

  13. To back up the certificates folder, go to the System Center Essentials 2007 installation folder (usually C:\Program Files\System Center Essentials 2007) and copy the Certificates folder to a safe location.

To disable subscriptions
  1. Log on to the computer with an account that is a member of the Administrators group on the Essentials 2007 management server.

  2. In the Essentials 2007 console, click Administration.

    Note
    If you are connecting using a remote Essentials 2007 console, the Connect To Server dialog box appears. In the Server name text box, type the name of the Essentials 2007 management server.
  3. In the Administration pane, expand Administration, expand Notifications, and then click Subscriptions.

  4. In the Subscriptions pane, right-click each subscription, and then click Disable.

    Note
    Multi-select does not work when disabling subscriptions.
Remove agents that are pending management
  1. Log on to the computer with an account that is a member of the Administrators group on the Essentials 2007 management server.

  2. In the Administration pane, expand Device Management, and then click Pending Management.

  3. Right-click each agent, and then click Approve or Reject.

How to Upgrade the Essentials 2007 Management Server to Service Pack 1

The procedure to upgrade the Essentials 2007 management server from Essentials 2007 to Essentials 2007 Service Pack 1 is performed locally on the management server.

Note
Close all remote Essentials 2007 consoles before proceeding with the upgrade.
To upgrade the Essentials 2007 management server
  1. Log on to the computer hosting the Essentials 2007 management server with an account that is a member of the local Administrators group on the computer.

  2. Insert the Essentials 2007 Service Pack 1 installation media.

  3. Double-click the upgrade program, either Sp1x86Upgrade.exe for the x86 platform and SCE Sp1x64Upgrade.exe for the x64 platform.

  4. Complete the wizard and wait for upgrade to complete successfully.

  5. Back up the database encryption key using the Secure Storage Backup Wizard before proceeding. This wizard is located in the Essentials 2007 program folder (Program Files\System Center Essentials 2007\SecureStorageBackup.exe).

  6. After upgrade completes, start Essentials 2007 console and ensure that it connects successfully.

  7. In the Essentials 2007 console, click the Administration button.

  8. In the Administration pane, expand the Pending Management view.

  9. Approve any pending agent actions (for any computer that is not hosting a remote Essentials 2007 console) to upgrade those agents to Service Pack 1.

How to Upgrade a Remote Essentials 2007 Console to Service Pack 1

This procedure upgrades a remote Essentials 2007 console from Essentials 2007 to Essentials 2007 Service Pack 1. Perform this procedure locally on the computer that has a remote Essentials 2007 console installed. You do not need to perform this procedure to upgrade the Essentials 2007 consoles that is installed with the Essentials 2007 management server.

Note
If an agent is installed, you must uninstall it before beginning this procedure. You can re-install the agent after the Essentials 2007 console is upgraded.
To upgrade a remote Essentials 2007 console
  1. Log on to the computer hosting the Essentials 2007 console with an account that is a member of the local Administrators group on the computer.

  2. Insert the Essentials 2007 Service Pack 1 installation media.

  3. Double-click the upgrade program, either Sp1x86Upgrade.exe for the x86 platform and SCE Sp1x64Upgrade.exe for the x64 platform.

  4. Complete the wizard and wait for upgrade to complete successfully.

  5. After upgrade completes, start the Essentials 2007 console and ensure that it connects successfully.

  6. If an agent was removed from this computer as part of upgrade, approve the agent pending action for this computer to restore the agent.

How to Upgrade a Manually-Installed Agent to Service Pack 1

Essentials 2007 agents that were installed manually must be upgraded by running the upgrade program on the local computer.

To upgrade a manually installed agent
  1. Log on to the computer hosting the Essentials 2007 management server with an account that is a member of the local Administrators group on the computer.

  2. Copy the files momagent.msi and SCECertpolicyconfig.msi from the System Center Essentials 2007\Agent Management\<architecture> folder on the Essentials 2007 management server.

  3. Open a command prompt and run this command to upgrade the agent, where <path> is the UNC path to the local version of momagent.msi:

      Copy Code
    msiexec /I <path>\momagent.msi REINSTALL=ALL REINSTALLMODE=vomus SP1UPGRADE=1 SET_ACTIONS_ACCOUNT=0
    
  4. The Agent Setup Wizard will start.

  5. Click Next to upgrade the agent. A message displays when the upgrade is complete.

  6. Double-click the SCECertPolicyConfig.msi file to upgrade the System Center Essentials Configuration Helper. When the upgrade completes, a message will display, and then the wizard will close.

How to Enable Subscriptions

After the upgrade has completed, use the following procedure to re-enable subscriptions.

To enable subscriptions
  1. Log on to the computer hosting the Essentials 2007 management server with an account that is a member of the local Administrators group on the computer.

  2. In the Essentials 2007 console, click Administration.

    Note
    If you are connecting using a remote Essentials 2007 console, the Connect To Server dialog box appears. In the Server name text box, type the name of the Essentials 2007 management server.
  3. In the Administration pane, expand Administration, expand Notifications, and then click Subscriptions.

  4. In the Subscriptions pane, right-click each subscription, and then click Enable.