Out of band management in Microsoft System Center Configuration Manager 2012 provides powerful management control for computers that have the Intel vPro chip set and a version of AMT that Configuration Manager 2012 supports.
Out of band management allows an administrator to connect to a computer's AMT management controller when the computer is turned off, in sleep or hibernate modes, or otherwise unresponsive through the operating system. By way of contrast, in-band management is the classic approach used by Configuration Manager and its predecessors whereby an agent runs in the full operating system on the managed computer and the management controller accomplishes tasks by communicating with the management agent.
Out of band management supplements in-band management. While in-band management supports a wider range of operations because its environment is the full operating system, in-band management might not be functional if the operating system is not present or is not operational. In these situations, the supplementary capabilities of out of band management allow administrators to manage these computers without requiring local access to the computer.
Out of band management tasks include the following:
- Powering on one or many computers (for
example, for maintenance on computers outside business hours).
- Powering off one or many computers (for
example, the operating system stops responding).
- Restarting a nonfunctioning computer or
booting from a locally connected device or known good boot image
file.
- Re-imaging a computer by booting from a boot
image file that is located on the network or by using a PXE
server.
- Reconfiguring the BIOS settings on a selected
computer (and bypassing the BIOS password if this is supported by
the BIOS manufacturer).
- Booting to a command-based operating system
to run commands, repair utilities, or diagnostic applications (for
example, upgrading the firmware or running a disk repair
utility).
- Configuring scheduled software deployments to
wake up computers prior to running.
These out of band management tasks are supported on an unauthenticated, wired connection and an authenticated 802.1X wired connection and wireless connection. Out of band management also has the following additional features:
- Auditing for selected AMT features.
- Support for different power states, to help
conserve power consumption and adherence to IT policy.
- Data storage in AMT, where up to 4096 bytes
in ASCII characters can be saved in the nonvolatile random access
memory (NVRAM) of the management controller.
For example scenarios of how out of band management can be used, see Example Scenarios for Using Out of Band Management in Configuration Manager 2012.
Some of the preceding tasks are performed from the Configuration Manager console, while others require running the out of band management console that is supplied with Configuration Manager 2012. Out of band management uses Windows remote management technology (WS-MAN) to connect to the AMT management controller on a computer.
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Out of band management is not supported for clients that are managed over the Internet with Internet-based client management. Configuration Manager clients that are blocked or unapproved by Configuration Manager 2012 cannot be managed out of band. |
The following table outlines the options and features that out of band management provides in Configuration Manager 2012.
Feature or Scenario | More Information | ||
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Security-based management |
Out of band management integrates with an internal public key infrastructure (PKI) by using the following certificates:
For more information about these certificates, see About Certificates for Out of Band Management in Configuration Manager 2012. Administrators must be authenticated by using Kerberos before they can manage computers by using the out of band management console. Out of band management activity is recorded and auditable by using an audit log on the AMT-based computers. Support for 802.1X authenticated wired networks and wireless networks:
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AMT provisioning |
Enables and configures AMT-based computers running the Configuration Manager client. |
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Enhanced inventory data |
Provides hardware inventory data from the AMT chip, such as asset tag, BIOS UUID, power state, processor, memory, and drive information. |
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Identify AMT management controllers |
Identifies computers with an AMT management controller and its provisioning status. This information can be used to build query-based collections to group computers for out of band management activities, such as provisioning and power control. |
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Power control |
Enables power on, power off, and restart capabilities for a single computer, selected computers, or a collection of computers. Computers can also be woken up by scheduled software deployments that have a deadline. |
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Out of band management console |
A dedicated management console that is run from the Configuration Manager console or from a command prompt to initiate out of band management tasks, including IDE redirection and serial-over-LAN sessions.
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IDE redirection |
Enables the computer to boot from a boot image file or locally connected device rather than from its disk IDE interface. This is useful for diagnosing, repairing, or imaging a hard drive. |
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Serial over LAN |
Serial-over-LAN technology encapsulates the data from a virtual serial port and sends it over the existing network connection established by the out of band management console. This allows you to run a terminal emulation session for the managed computer, in which you can run commands and character-based applications. For example, this might include reconfiguring the BIOS or, working in conjunction with IDE redirection, you can update the firmware or run diagnostic utilities. |
What’s New in Configuration Manager 2012
The following have changed for Out Of Band Management since Configuration Manager 2007:
- Configuration Manager 2012 no
longer supports provisioning out of band, which could be used in
Configuration Manager 2007 when the Configuration Manager client
was not installed or the computer did not have an operating system
installed. To provision computers for AMT in
Configuration Manager 2012, they must belong to an Active
Directory domain, have the Configuration Manager 2012
client installed, and be assigned to a
Configuration Manager 2012 primary site.
- To provision computers for AMT, you must
install the new site system role, the enrollment point, in addition
to the out of band service point. Both these site system roles must
be installed in the same primary site.
- AMT discovery no longer uses port TCP 16992;
only port TCP 16993 is used.
- Port TCP 9971 is no longer used to connect
the AMT management controller to the out of band service point to
provision computers for AMT.
- The out of band service point uses HTTPS
(port TCP 443 by default) to connect to the enrollment point.
- The WS-MAN translator is no longer
supported.
- You no longer select individual permissions
for each AMT User Account. Instead, all AMT User Accounts are
automatically configured for the PT Administration (Configuration
Manager 2007 SP1) or Platform Administration (Configuration
Manager 2007 SP2) right, which grants permissions to all AMT
features.
- You must specify a universal security group
in the Out Of Band Management Component Properties to contain the
AMT computer accounts that Configuration Manager creates during the
AMT provisioning process.
- The site server computer no longer requires
Full Control to the OU that is used during AMT provisioning.
Instead, grant Read Members and Writer Members (this object
only).
- The certificate templates for the AMT web
server certificate and the AMT 802.1X client certificate no longer
use Supply in the request and the site server computer account no
longer requires permissions to these certificate templates:
- For the AMT web server certificate template:
On the Subject tab, select Build from this Active Directory
information and then select Common name for the Subject name
format. On the Security tab, grant Read and Enroll permissions to
the universal security group that you specify in the Out Of Band
Management Component Properties.
- For the AMT 802.1X client certificate
template: On the Subject tab, select Build from this Active
Directory information and select Common name for the Subject name
format. Clear DNS name, and then select User principal name (UPN)
for the alternate subject name. On the Security tab, grant Read and
Enroll permissions to the universal security group that you specify
in the Out Of Band Management Point Component Properties.
- For the AMT web server certificate template:
On the Subject tab, select Build from this Active Directory
information and then select Common name for the Subject name
format. On the Security tab, grant Read and Enroll permissions to
the universal security group that you specify in the Out Of Band
Management Component Properties.
- The AMT provisioning certificate no longer
requires that the private key can be exported.
- The AMT provisioning certificate will be
checked for certificate revocation by the out of band service
point, by default. You can disable this option in the out of band
service point properties.
- AMT-based computers that are assigned to the
same Configuration Manager site must have a unique computer name,
even when they belong to different domains and therefore have a
unique FQDN.
- When you reassign an AMT-based computer from
one Configuration Manager site to another, you must first remove
the AMT provisioning information, reassign the client, and then
provision the client again for AMT.
- The security rights View management
controllers and Manage management controllers from Configuration
Manager 2007 is now named Provision AMT and Control AMT,
respectively. The Control AMT permission is automatically added to
the Remote Tools Operator security role. If an administrative user
is assigned to the Remote Tools Operator security role and you want
her to provision AMT-based computers or control the AMT audit log,
you must add the Provision AMT permission to this security role or
make sure that the administrative user belongs to another security
role that includes this permission.