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Comparing the features of import tools

The features of Data Management and csv import (provided by Service Man­ager) are identified here so you can decide which tool best suits your import requirements.

 

Feature

Data Management Import

Csv Import

Create new objects

ü

ü

Update existing objects based on certain criteria

ü

 

Create and update relationships between objects

ü

 

Create an object and update it in the same process

ü

ü

Create duplicate objects

ü

 

Split one object into several different objects (using relationships)

ü

 

Change a property as it is being imported

ü

 

Create objects having different values for a certain property

ü

ü

Create objects having the same value for a certain property

ü

 

Create templates for mapping source data to destina­tion objects and properties

ü

 

Supports multiple formats for the data source

ü

 

You must know the unique ID of each object.