Use this tab to create a new, or modify an existing, alert resolution state. On the Alert Resolution Statestab, if you click Addto open the Edit Resolution Statedialog box, you can create a new resolution state. If you click Modify, you can change all of the following settings, except Nameand ID.
- Name
- Specify the name of the alert resolution state.
- ID
- Specify the numeric value for the alert resolution state.
- The amount of time Alerts can remain in this resolution state
- Specify the Service Level Agreement time in minutes, hours, or days.
- Shortcut keystroke
- Specify shortcut keys assigned to this resolution state.
- Users may set this alert resolution state in the Operator Console and Web Console
- Confirm that this resolution state displays in the Operator and Web Console menus.
Did you find this information useful? Please send your suggestions and comments about the documentation to momdocs@microsoft.com.