The Read Exchange Email object will
retrieve email from an Exchange server and can save the messages
and attachments for later processing.
The Read Exchange Email object
combined with the Filter Exchange Email object can be used to
monitor email coming into a designated service mailbox to
automatically route help and service requests to
administrators.
To configure the Read Exchange Email
object you will need to have an Exchange profile configured for the
user that is running the Action Server where you are deploying the
Policy. If required, you will need a location to save the messages
and attachments that are retrieved.
Mark retrieved messages as
read
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Select to mark all the messages
that are retrieved by the Read Exchange Email object as read on the
Exchange profile.
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Retrieve only unread mail
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Select to only retrieve new
messages that are marked as unread on the Exchange profile.
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Use sender email instead of
friendly name
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Select this option to save the
sender information as their user name instead of the friendly name
used in the Exchange Server. For example, when this option is
selected a sender with a friendly name of 'John Smith' with an
email address of 'jsmith@abccompany.net' will be saved as "jsmith".
When this option is selected The Filter Exchange Email object will
filter the From: field using the user name instead of the friendly
name.
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Leave mail on server
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Select to leave the mail on the
server after it has been read by the Read Exchange Email
object.
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Save mail
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Select to save the messages and
attachments of the email that is retrieved.
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Messages
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Type the folder where you want
to save the email messages. You can also use the ellipsis
(...) button to browse for the
folder.
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Attachments
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Type the folder where you want
to save the attachment of the messages. You can also use the
ellipsis (...) button to browse for the
folder.
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If attachment exists
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Select the action that you want
to take if a file with the same name as the attachment that is
being saved already exists in the Attachments folder:
•
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Overwrite - Select to overwrite the existing file
with the archive that is being created.
|
•
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Create
unique name - Select to append a value to the filename to
create a unique name that does not conflict with an existing
name.
|
•
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Ignore - Select to skip the saving the file and
continue processing the other files without causing the Read
Exchange Email to fail.
|
•
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Fail
- Select to cause the Reach Exchange Email object to fail if the
filename already exists.
|
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Profile
|
Type the name of the Exchange
profile that will be used to read the email. You can use the
ellipsis (...) button to browse for the
profile.
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Name
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Description
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Number of emails
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The total number of email
messages that were read.
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For each email read
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Subject of the email
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The subject of the email.
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Sender of the email
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The address of the sender of
the email.
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Recipient of the email
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The address of the recipient of
the email.
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CC recipients of the email
(separated by ';')
|
The list of recipients in the
CC list separated by a semicolon (;).
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Name and path of where the
email is saved
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The full path of the saved
email message. This Published Data is only available when you have
selected the Save mail option on the Details tab.
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Body of the email message
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The body of the email.
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For each attachment
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Name and path of the attached
file
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The full path of the saved
attachment. This Published Data is only available when you have
selected the Save mail option on the
Details tab.
If you have not selected the
Save mail option, only the filename of
the attachment will be published.
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