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Opalis Integration Pack for HP OpenView Operations > Objects > Update Message

Update Message
The Update Message object will update the severity and text of an existing message on the OpenView Operations server.
How it is used
You can use the Update Message object to update the message text and severity based on the results from automated diagnostics performed by a Policy.
Configuration
To configure the Update Message object you will need to know the OpenView Operations server that you are connecting to as well as the message you are updating.
Details tab
 
ID Number
Type the ID of the message that you are updating. Opalis Software, Inc. recommends that you use Published Data from the Create Message, Acknowledge Message, Own/Disown Message, Get Message, Add Annotation to Message, Update Message, or Monitor Message operators to specify the ID of the message.
Severity
Select the severity of the message that you are updating. Select Unchanged to keep the current value of the severity.
Text
Type the description of the message. Leave this field blank to keep the current value of the text.
Custom Message Attributes
You can add custom message attributes to the Update Message object, and to HP OpenView Operations. In HP OpenView Operations, each custom message attribute that you add becomes a Published Data item and takes the name that you assign to that attribute.
1.
Click the Custom Message Attributes button. The Custom Message Attributes dialog appears.
2.
Click Add. The Custom Message Attribute dialog appears.
3.
In the Name field, type the name for the custom message attribute.
4.
Click OK. The Custom Message Attributes dialog appears.
5.
Click OK. The Update Message Properties dialog appears. The custom message attribute that you just created appears in the Message Properties list.
Note: You can remove the custom message attribute from the Update Message object, but you cannot remove it from HP OpenView Operations.
Available Published Data
 
Name
Description
Message Id
The Id of the message that was updated.
Message Severity
The severity of the message that was updated.
Message text
The description text of the message.
OVO Operator
The name of the OVO Operator user account that was used to update the message.
OVO server
The name of the OpenView Operations server where the message is stored.
Common Published Data

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