Get Entry
The Get Entry object enables you to
retrieve for HP Service Manager entries based on sophisticated
filtering conditions.
How it is used
Use the Get Entry object to retrieve
entries from HP Service Manager to retrieve specific information
from the entry or to modify the entry later on in the policy.
Configuration
To configure the Get Entry object
you need to know which HP Service Manager system you are connecting
to and any specific information about the entries contained within
that system that you would like to retrieve.
Details Tab
|
Connection
|
Click the ellipsis button
(...) and select the HP
Service Manager connection that you want to use.
|
|
Name
|
Type the name of the Type of entries you will be retrieving.
The choices are:
|
|
Subtype
|
Once you have selected the name
of the Type you must select
a Subtype. Click the
ellipsis button to see available subtypes for the Type you have selected.
|
|
Filters
|
Retrieve entries using filters
that you create with custom criteria. Perform the following for
each filter that you want to create:
|
1.
|
Click Add. The Select Filter dialog appears.
|
|
2.
|
From the Name drop-down list, select the
criteria that you want to use.
|
|
3.
|
Select options from the
Relation and Value items.
|
Click OK.
|
Advanced Tab
|
Object will fail after
|
Type the maximum number of
seconds that this object will take to operate. Set this number
higher if the connection to your HP Service Manager system is on a
high-latency or low-bandwidth connection.
|
Available Published Data
This object generates Published Data
items dynamically according to the fields available in HP Service
Manager.
