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Opalis Integration Pack for CA Unicenter Service Desk > Objects > Update Unit

Update Unit
The Update Unit object is used to change information about a unit of support.
How it is used
Use the Update Unit object to change the status of a unit of support from Active to Inactive.
Configuration
To configure the Update Unit object you need to know the name of the connection that you want to use, the unit type, and details of the type of unit that you want to update.
Details tab
 
Connection
Click the ellipsis (...) button. From the Item Selection dialog, select the connection that you want to use and click OK.
Unit type
Click the ellipsis (...) button. From the Item Selection dialog, select the unit of support type that you want to update and click OK.
is equal to
When you select a unit type, its identifier field name appears in the field to the left. In the is equal to field, type the identifier of the unit of support that you want to update.
Select fields
The fields that appear in the Available fields list when you click this button depend on the unit of support type that you select in the Unit type field.
To add an optional field to the unit of support that you want to update, select the field in the Available fields list and click the >> button. The field appears in the Selected fields list. When you have finished selecting fields, click OK.
On the Update Unit Properties dialog, type the value that you want to change the field to when the unit of support is updated. Type the value in the field to the right of the CA Unicenter Service Desk field name.
Available Published Data
The Published Data that is published by this object depends on the following factors:
The connection and unit of support type that you select for this object. Each unit of support type publishes different Published Data items according to how CA Unicenter Service Desk is configured at your organization.
The connection and unit of support type that you select for the object where you will publish the Published Data must be the same as what you select for this object. Otherwise, the Published Data items will not appear in the subsequent object.
Customizations to your CA Unicenter Service Desk configuration. The names of Published Data items are taken from the names that your organization assigns to the fields in CA Unicenter Service Desk and will be different for each customer.
Common Published Data