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Opalis Integration Pack for HP OpenView Operations Service Desk > Objects > Get Change

Get Change
The Get Change object retrieves change items from HP OpenView Operations Service Desk according to criteria that you specify.
How it is used
Use the Get Change object to retrieve change items from HP OpenView Operations Service Desk and replicate them in another ticketing system in your organization.
Configuration
To configure the Get Change object you need to know the properties of the change items that you are retrieving.
Details tab
The list displays all filters that you have configured.
To add a filter:
1.
Click Add. The Add Filter dialog appears.
2.
In the Field field, type the name of the field that you want to search in, or click the ellipsis button (...) and browse for it.
3.
From the Relation drop-down list, select the relation that you will use to compare for your search.
4.
In the Value field, type the value that you will search for in the item that you selected. Do not use quotation marks when specifying the value.
5.
Click OK. The filter appears in the list.
6.
To edit the filter, select it and click Edit. To remove the filter, select it and click Remove.
Note: When you specify a filter that uses the "Equals" relation, you cannot use any other filters for that field, nor add a filter with the "Equals" relation if you have already specified filters for that field.
Available Published Data
Common fields that are used as part of an HP OpenView Operations Service Desk change item are available as Published Data. The names of the Published Data items for each field reflect the names of the fields in the HP OpenView Operations Service Desk client.
 
Name
Description
Change count
The number of change items that were found.
Login server
The name of the HP OpenView Operations Service Desk server computer.
Login port
The port number used to communicate with the HP OpenView Operations Service Desk server.
Login username
The name of the user used to login to the HP OpenView Operations Service Desk server.
Common Published Data

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